•the final buyers’ credit limit
•cashflow of the transaction
•d/ Purchasing department will place order to supplier by e-mail/fax/e-commerce process.
•Since all above processes are confirmed by E-mail, SAP or OA system, they can be processed very quickly .
II. Customer Service
•a/ Receive buyer’s order from sales person
•b/ Domestic transportation
•c/ issue commercial invoice
•d/ Follow up collection of payment
•e/ Assist sales person to handle complaint from buyers
•Customer service structure: Managed by Customer service manager and supported by customer service staffs located in different offices over China .Working procedure:
•Customer Service Representative will also manage the day to day business of some stable customers directly.
