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Supply Chain Management of NCM
2007/11/26/13:45  来源:慧聪网塑料行业频道  作者:EVITA CHAN
 
 
•the final buyers’ credit limit
 
•cashflow of the transaction
 
•d/ Purchasing department will place order to supplier by e-mail/fax/e-commerce process.
 
•Since all above processes are confirmed by E-mail, SAP or OA system, they can be processed very quickly .

ncm

 
II. Customer Service
 
•a/ Receive buyer’s order from sales person
 
•b/ Domestic transportation
 
•c/ issue commercial invoice
 
•d/ Follow up collection of payment
 
•e/ Assist sales person to handle complaint from buyers
 
•Customer service structure: Managed by Customer service manager and supported by customer service staffs located in different offices over China .Working procedure: 
 
•Customer Service Representative will also manage the day to day business of some stable customers directly.

ncm

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